Shipping Information
Australia | Free Standard Shipping | 6-9 Days
Any orders placed before 12pm Monday-Friday will be shipped the same day. After 12pm your order will be posted on the next business day. Rest assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, you will receive a shipping confirmation with a tracking number, the estimated delivery time is 6 - 9 Business Days. Please consider any holidays that may impact delivery times.
Australia | Express Shipping | 1-3 Days
Any orders placed before 12pm Monday-Friday will be shipped the same day. If you choose to upgrade to express shipping your order will be dispatched within 24 business hours and the current wait time is expected to be between 1-3 business days. Please consider any holidays that may impact delivery times.
For pre-ordered items:
If your order contains a pre-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered immediately once they arrive in stock. If you ordered more than one item on a single order and receive only a part of your item don't worry, you will receive your other items shortly after.
Tracking your order:
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit the link provided in your tracking email. If you are unsure of your Tracking ID please refer back to your email. Please allow 2 to 4 business days for the tracking information to show.
Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address.
Please contact us immediately at support@solunafit.com if you believe you have provided an incorrect shipping address.
Returns:
Please refer to our Return Policy for further information on how to make a return.